All posts tagged: journalism

What is “Postcard Journalism”?

By Jorge Caraballo. East Boston, Nuestra casa: A social journalism project that uses postcards to inform the Latino community in East Boston about the current housing crisis and the available resources to face it. East Boston (Eastie), Boston’s fourth largest neighborhood, is being rapidly transformed. Its location and public facilities have made it attractive for a wave of developers and investors. They’re buying and renovating properties to rent them to young professionals and students who can pay much more than the Latino working class community that has been living there for more than two decades. The fear of being displaced can be felt all around the neighborhood. You hear it in casual conversations on the bus; you read it on the “room-for-rent” signs on the laundromat’s cork boards. It’s told by the families who just got an eviction notice as they walk around Eastie on Sundays to see if they’re lucky enough to find a unit with the old affordable prices. I’ve been reporting displacement in East Boston since 2015, and I’ve seen how it has …

How to Listen to and Engage Your Community

By Mónica Guzmán. People don’t just consume news today. They participate in it. People have access to vast and varied information. They pursue news on their own time, and on their own terms, connecting with others who share and help satisfy their curiosity about their world. This presents an opportunity for news publishers strained by shrinking resources and growing competition: Now more than ever, journalists can engage their audiences as contributors, advisors, advocates, collaborators and partners. This study describes in detail how newsrooms and independent journalists can grow their readership, boost their relevance and find new sources of revenue by listening to and learning from their audiences. Reporters and editors can apply this knowledge to all phases of news production — including story selection, reporting, and distribution. These strategies also can help with the longer-term development of beats, sources, formats, and innovative news products. Over time, publishers embracing these strategies can strengthen their business and increase the impact of their work. This report is part of the American Press Institute’s series of Strategy Studies, which offer …

Listen More Effectively

By Annemarie Dooling. When I agreed to teach audience development to a class of undergrads at West Virginia University (WVU), I wanted to focus on a few key segments of community management. Those segments would be the core aspects of audience development: basic interviewing skills, user behavior, and safety and moderation. After all, a good foundation in these skills can help newsrooms convert a one-time reader into an evangelist. What I didn’t count on was how much I would first have to teach the skills of basic listening. Listening is a skill that everyone thinks they do well. In truth, most of us are just waiting for the other person to finish talking so we can speak. With the often-earned reputation of harassing commenters and anonymous Twitter trolls burned into our minds, many established journalists have created coping strategies based around listening less, and asserting themselves more. I had hoped that their future colleagues of a younger age would be less burned by these problems, and more open to community conversations. What I learned was that these …