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2018: The Year of Listening

For his Nieman Lab prediction last year, Andrew Haeg, founder and CEO of GroundSource, predicted that 2017 would be “The Year of Listening.” He wrote: “Not only have the digital dimes not added up, but our addiction to scale and its primary fuel, social media, have created the illusion of expanding reach while actually eroding what made us indispensable in the first place: our role as trusted guides to a rapidly changing world.” In order to earn the trust of the public, he urged newsrooms to start by listening — by “tuning into the concerns and voices of the whole community.” Turns out that Andrew was off by a year. 2018 is actually “The Year of Listening.” With the smoke bomb of 2017 now clearing, newsrooms can see that better listening and engagement are no longer “nice to have,” but are absolutely critical priorities for making good on their democratic obligations, as well as for their financial well-being. Throughout 2018, then, the News Integrity Initiative is hosting a celebration of innovative community journalism. We will highlight creative, …