Day: 2018-01-23

🗝 A Fund to Help Newsrooms Become Better at Listening and Engagement 👂🏽

By Jennifer Brandel and Andrew Haeg. Let’s start with a simple premise: Journalism at its core and at its best, is a service. Is that fair? Yes? Then, it follows that the crisis in trust that journalism is facing reflects, at some level, a failure of service. We can argue about the culprits and the roots of this failure. But we all share in the problem and need to take responsibility for solving it. Certainly it’s not an issue of quantity — never before have we had access to so much information. And it may not even be one of quality — never before have we had access to so much smart and informed writing and opinion. Journalism is suffering from a problem of connection. Connecting people with information they are looking for or need (vs. will click on). Connecting journalists with people who are left out of the conversation. Connecting newsrooms with underserved communities. If a lack of a connection is the problem, then what might be the solution? We believe it’s relationships. What should the 21st century …